Privacy Policy

PRIVACY POLICY

General


Your privacy is important to EZ-Vape Canada Inc. (“EZ-Vape”).  This Privacy Policy explains how EZ-Vape collects, uses, discloses and retains personal information, including any personal information you may disclose by accessing this website (the “Website”) or responding to any promotions posted on the Website. This Policy also explains what to do if you do not want your personal information to be shared or divulged when you visit the Website or respond to our promotions. 

By accessing and using our Website you are confirming that you agree to the terms of this Privacy Policy.  If you do not agree with any of the terms or practices described in this Privacy Policy you must not access or use our Website. 

Personal Information


In this Privacy Policy, “personal information” means information about an identifiable individual (e.g. an individual’s name, postal address, telephone number and email address), but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.

Collection

EZ-Vape will not collect any personal information about you unless you provide it voluntarily.  If you do not want your Personal Information collected, do not submit it to us. By providing any personal information to us, you consent to the collection, use, disclosure and retention of that information by us in accordance with this Privacy Policy and as otherwise permitted by applicable law.  You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to us, but then you might not be able to proceed with your intended interactions with us or otherwise receive the full benefit of our services.

If you give EZ-Vape the personal information of another individual in connection with your use of our Website or our services, then you are solely responsible for complying with all applicable laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to us and to our use, disclosure and retention of the personal information.

Use

If you submit your personal information to us, we will use that information for purposes relating to or arising from your relationship and transactions with us and as otherwise set out in this Privacy Policy or permitted by applicable law, including, without limitation: (i) to help us better understand your needs; (ii) to offer certain products and services in connection with our Website; (iii) to communicate with you (including by email and other electronic messages); (iv) to provide customer service; (v) to provide a personalized shopping experience; (vi) to prevent fraud; (vii) to fulfill your orders (including delivery and billing); (viii) to complete payment method processing; (ix) to improve our products and services; and (x) to protect and enforce our legal rights, interests and remedies and to protect our business, operations and customers.

Disclosure

EZ-Vape will disclose your personal information for purposes relating to or arising from your relationship and transactions with us and as otherwise set out in this Privacy Policy or permitted by applicable law.

We may disclose your personal information in accordance with express or implied consents that you may give during your interactions or transactions with us.

We may disclose your personal information to our suppliers and service providers to assist us in the provision of information, products and services to you, or to assist us in using your personal information as set out in this Privacy Policy and as otherwise permitted by applicable law.  

We will not distribute or sell your Personal Information to any outside company for marketing or solicitation of any product not associated with us.  Your personal information will only be used to support your relationship with us and our suppliers and partners. 

There are certain limited instances where we may disclose or transfer Personal Information other than as described above. For example, as we continue to develop our business, we may buy or sell certain business assets. In such transactions, customer information may be one of the transferred business assets. However, we are not in the business of selling customer information to others, and aside from certain exceptional circumstances, we will take appropriate measures to ensure the protection of the information you provide to us. 

Additionally, we may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant or court or arbitral order or litigation disclosure obligation.  We may disclose your personal information to law enforcement agencies or other independent organizations if we reasonably believe the disclosure is necessary or appropriate to protect and enforce our legal rights, interests and remedies or to protect the rights, interests, business or operations of our customers or other persons (including to detect and prevent fraud and other illegal activities, enforce any of the terms of use, terms of service or other agreements that govern access to or use of any of our products or services).  We have no control over, or responsibility for, the use, disclosure or retention of your personal information by the agencies, independent organizations or other persons to whom we disclose your information in the foregoing circumstances, and the use, disclosure and retention of the disclosed information by those agencies, independent organizations or other persons is not subject to this Privacy Policy.

Retention

If you submit your personal information to us, we will retain that personal information for the period reasonably necessary for the purposes set out or referenced in this Privacy Policy and to comply with our legal obligations or enforce or protect our legal rights, or a longer period required or permitted by applicable law.  We will delete or dispose of your personal information, or depersonalize the information, when we are no longer reasonably required to retain the information for the purposes set out in this Privacy Policy.

Protection of Personal Information

If you submit your personal information to us, we will use reasonable safeguards appropriate to the sensitivity of the personal information to help protect the information from unauthorized access, collection, use, disclosure, deletion or similar risks.  Nevertheless, security risks cannot be eliminated and we cannot guarantee that your personal information will not be accessed, used, disclosed or deleted in ways not otherwise described in this Privacy Policy.

Accuracy and Access to Personal Information

You may reasonably request access to your personal information collected by EZ-Vape and information about our use, disclosure and retention of that personal information by submitting a written request to us using the contact information provided under “Contact Us” below.  You will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information revised as appropriate. If your personal information changes, you may update your information by clicking on the “Edit Profile” link on the Website.  You may also contact us using the information in "Contact Us" below to review the personal information you provided, update your personal information or request that we remove your personal information from our records. Subject to applicable exceptions and limitations prescribed by applicable law, if you request, we will use all reasonable efforts to delete your personal information from our existing records.  We may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.

Non-Personal Information

EZ-Vape may create or collect non-personal information (information that is not about an identifiable individual), including publicly available information or personal information that has been aggregated or otherwise depersonalized so that the information no longer relates to an identifiable individual.  We may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, we will treat the combined personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined with personal information.

In general, you can access our Website and view its contents without providing any personal information.  In some cases, we may collect non-personal information in relation to your visit. For example, we may collect information regarding the Internet browser you used to access our Website, the domain name of any website that linked you to our Website, the pages you visited while accessing our Website, the domain name of the website you go to next, and your Internet Protocol address.  When collected, we use non-personal information to determine the overall reaction to various sections of our Website (e.g. the length and frequency of visits to our Website and the variety of searches of our Website's database), measure the effectiveness and usefulness of various pages of our Website (e.g. how our Website is navigated, how many visitors arrive at specific pages), and to improve the flow and interconnectivity of the Website. 

When you view our Website we may also store information from time to time on your computer. This information is stored in the form of "Cookies". "Cookies" allow us to tailor our Website or advertisements to better match your interests and preferences. With most Internet browsers you can block, receive a warning or erase all "Cookies" from your hard drive. Please refer to your browser instructions or help screen to learn more about these functions. If you choose not to accept "Cookies", you should be aware that you might not be able to experience the full functionality of our Website. The data on your use of our Website may be linked to the personal information you have chosen to share with us when you register a personal account profile on our Website. 

Links, Other Websites and Businesses

The Website may provide links to the websites of independent third party businesses or include advertisements for products and services offered by such businesses.  These third party websites are entirely outside of EZ-Vape’s control, and we have no responsibility or liability for any of those other websites, online services or businesses, their products or services, or their collection, use, disclosure or retention of your personal information.  This Privacy Policy does not apply to the collection, use, disclosure or retention of your personal information by any third party websites, online services or businesses.  If you have questions about how those websites, online services or businesses collect, use, disclose or retain personal information, please contact the owner or operator of the third party website, service or business.

Changes to this Privacy Policy


EZ-Vape may change this Privacy Policy as it applies to us from time to time by posting a new version of this Privacy Policy on our Website.  Our collection, use, disclosure and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time.  Your continued dealings with us after any change to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information as set out in the changed Privacy Policy.  Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.

Disclaimers, Liability Exclusions/Limitations and Disputes

The agreements (including the Terms and Conditions) that you accept when you access our Website or order, register for or use any of our products or services contain important provisions disclaiming, limiting or excluding our liability and the liability of others and provisions determining the applicable law and jurisdiction for the resolution of disputes.  To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Privacy Policy or our collection, use, disclosure and retention of your personal information, and are of the same force and effect as if they were reproduced directly in this Privacy Policy. Nothing in this Privacy Policy amends any of those other agreements.